1) One fixed, weekly Subject (English, Chinese, Mathematics, Science) lesson is reserved upon enrolment. There is no booking needed for this slot.
2) Extra Subject lessons may be booked per week depending on lesson availability. Booking these slots is based on a first-come-first-serve basis.
3) All extra lessons, Self-Study and Consultation sessions must be booked in advance. The cut-off time is 12 noon on the previous day.
4) Cancellation of lesson bookings can be done through our Mobile App up to 12 hours before the start of a lesson.
5) For the safety of our students, if your child has fallen ill with an Acute Respiratory Infection (or displays symptoms of cough, sore throat, runny nose, nasal congestion, sneezing or a fever), please inform The Edu Experience as soon as possible and refrain from attending lessons in-person until your child is well.
6) There will not be any lessons conducted on gazetted public holidays. The Edu Experience may also be scheduled to close on certain centre-declared holidays.
7) These Terms & Conditions may be subject to change from time to time. In the event of a change in terms, you will be given advance notice and the updated Terms & Conditions will only be in effect from your next billing cycle.